Returns & Refund Policy

Returns

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it, unused and unopened, with all original seals intact, and in its original packaging. You will also need the receipt or proof of purchase.

Due to health and hygiene reasons, electric epilators that have been opened, used, or unsealed cannot be returned.

To initiate a return, please contact us at: contact@dermalya.store.
Returns sent without prior authorization will not be accepted.

If your return request is approved, we will provide you with instructions on how and where to send your return. Return shipping costs may be the responsibility of the customer unless otherwise stated.

For any return-related questions, you may contact us at contact@dermalya.store

Damaged or Incorrect Items

Please inspect your order upon delivery and contact us within 48 hours of receipt if the item is defective, damaged, or incorrect.
We may request photos or additional information to assess the issue and provide an appropriate solution (replacement or refund).

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Non-Returnable Items

The following items are non-returnable:

• Personal hygiene products, including electric epilators, once opened or used

• Sale or promotional items

• Gift cards

• Custom or personalized products

• Items damaged due to misuse or improper handling

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

We do not offer direct exchanges.
The fastest way to obtain a different item is to return the eligible product (if accepted) and place a new order separately.

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14-Day Right of Withdrawal (European Union)

If your order is delivered within the European Union, you have the legal right to withdraw from your purchase within 14 days, without providing a reason, in accordance with Directive 2011/83/EU.

However, this right does not apply to sealed goods that are not suitable for return for health or hygiene reasons once unsealed, including electric epilators.

To exercise your right of withdrawal, the product must:

• Be unused

• Be unopened

• Have its original hygiene seal intact

• Be returned in its original packaging

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 10 business days.
Please note that processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since your refund was approved, please contact us at contact@dermalya.store.

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Privacy Policy

Last updated: December 26, 2025

Dermalya operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dermalya is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at contact@dermalya.store or contact us at 23 Avenue Général de Gaulle, Montluçon, 03100, FR For the purpose of applicable data protection laws, we are the data controller of your personal information.

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Terms of Service – Dermalya

Overview

Welcome to Dermalya! The terms “we,” “our,” and “us” refer to Dermalya. Dermalya operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (collectively, the “Services”). Dermalya is a Shopify-powered store, which enables us to provide the Services.

The following Terms of Service, along with all related policies (the “Service Terms” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Service Terms carefully as they contain important information regarding your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Service Terms and our Privacy Policy. If you do not agree with these Service Terms or Privacy Policy, you must not use or access our Services.

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Section 1 – Access and Account

By accepting these Service Terms, you represent that you are at least the age of majority in your state or province of residence and consent to allow any minor under your supervision to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing products or services, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and all account activity. You may not transfer, sell, assign, or grant your account to another person.

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Section 2 – Our Products

We strive to provide an accurate representation of our products and services in our online stores. However, please note that product colors or appearance may differ from what is shown on your screen due to your device type, settings, and configuration.

We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or match the representations on our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product we offer to any person, geographic region, or jurisdiction, case by case.

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Section 3 – Orders

By placing an order, you make an offer to purchase. Dermalya reserves the right to accept or decline your order for any reason at its sole discretion. Your order is not accepted until Dermalya confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as Dermalya may not be able to accommodate cancellation requests after order acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, and/or phone number provided.

Purchases may be returned or exchanged only in accordance with our Refund Policy. You represent and warrant that purchases are for personal or household use, not for commercial resale or export.

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Section 4 – Pricing and Billing

Prices, discounts, and promotions may change without notice. The price charged for a product or service is the price in effect at the time of order and is reflected in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping and handling, customs, or import fees.

Prices in our online stores may differ from prices offered in physical stores or online stores operated by third parties. Promotions may be offered periodically and are governed by separate terms. In case of conflict, the promotion terms prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information and to update it promptly to facilitate transactions and contact you if necessary.

You represent and warrant that: (i) the credit card information provided is true, accurate, and complete; (ii) you are authorized to use the card; (iii) charges will be honored by your card issuer; and (iv) you will pay all charges, including shipping, handling, and applicable taxes.

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Section 5 – Shipping and Delivery

We are not responsible for shipping or delivery delays. All shipping times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control. Title and risk of loss transfer to you upon delivery to the carrier.

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Section 6 – Intellectual Property

Our Services, including all trademarks, text, displays, images, graphics, product reviews, videos, audio, design, selection, and arrangement, are the property of Dermalya, its affiliates, or licensors and are protected by applicable intellectual property laws.

You are authorized to use the Services for personal, non-commercial purposes only. Unauthorized use, reproduction, distribution, modification, public display, or transmission of Service content is prohibited. All rights not expressly granted are reserved.

Trademarks, logos, product names, and slogans of Dermalya or its affiliates are owned by Dermalya. Shopify trademarks are owned by Shopify. All other third-party marks are owned by their respective owners.

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Section 7 – Optional Tools

You may access third-party tools provided as part of the Services, which we do not monitor or control. Use of these tools is at your own risk, and we disclaim liability related to third-party tools.

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Section 8 – Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the content or accuracy of third-party sites. Accessing third-party sites is at your own risk.

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Section 9 – Relationship with Shopify

Dermalya is powered by Shopify. All sales and purchases are conducted directly with Dermalya. Shopify is not responsible for any aspect of sales between you and Dermalya. You release Shopify from any claims related to your transactions.

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Section 10 – Privacy Policy

All personal information is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge having read these policies.

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Section 11 – Feedback

By submitting feedback, suggestions, reviews, or other content (“Feedback”), you grant Dermalya a perpetual, worldwide, royalty-free license to use, reproduce, modify, and distribute such Feedback for any purpose, including commercial purposes.

You warrant that you own the rights to any Feedback and that it does not violate any rights of third parties.

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Section 12 – Errors, Inaccuracies, Omissions

We may correct errors, inaccuracies, or omissions in the Services and update or cancel orders as necessary without notice.

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Section 13 – Prohibited Uses

You may use the Services only for lawful purposes. Prohibited uses include illegal activities, intellectual property violations, harassment, false information, sending malware, spamming, identity fraud, and interference with security features.

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Section 14 – Termination

We may terminate these Terms or your access to Services at our sole discretion without notice. Sections on Intellectual Property, Feedback, Termination, Disclaimer, Limitation of Liability, Indemnification, Severability, Governing Law, and Privacy survive termination.

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Section 15 – Disclaimer of Warranties

Services and products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. We do not guarantee uninterrupted, timely, secure, or error-free use of the Services.

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Section 16 – Limitation of Liability

To the extent permitted by law, Dermalya, its partners, employees, and affiliates, and Shopify are not liable for any damages, including direct, indirect, incidental, punitive, or consequential damages arising from use of the Services or products.

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Section 17 – Indemnification

You agree to indemnify, defend, and hold harmless Dermalya, Shopify, and affiliates from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

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Section 18 – Severability

If any provision is found unenforceable, it will be enforced to the maximum extent permissible, and the remainder will remain in effect.

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Section 19 – Waiver; Entire Agreement

Our failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and Dermalya.

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Section 20 – Assignment

You may not assign these Terms without consent. Dermalya may assign its rights and obligations without notice.

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Section 21 – Governing Law

These Terms are governed by the courts in the jurisdiction of Dermalya’s principal place of business.

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Section 22 – Headings

Headings are for convenience only and do not affect interpretation.

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Section 23 – Changes to Terms

We may update or modify these Terms at any time. Continued use constitutes acceptance of changes.

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Section 24 – Contact Information

Questions about these Terms may be sent to contact@dermalya.store
Address: 23 avenue Général De Gaulle, Montluçon, France
Phone: 0663830351
[Insert Company Registration Number]
[Insert VAT Number]

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Shipping Policy – Dermalya

This Shipping Policy describes the delivery terms for products purchased on the Dermalya website.

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1. Delivery Areas

Dermalya ships products to countries within the European Union.

Some destinations may be excluded due to logistical or regulatory reasons. Eligible delivery areas are indicated to the customer during checkout.

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2. Order Processing Time

Orders are processed within 1 to 3 business days after payment confirmation.

For dropshipping, products are shipped directly from our partner suppliers' warehouses.

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3. Estimated Delivery Times

Estimated delivery times are as follows:

• European Union: 7 to 15 business days

These are estimated times only. Delays beyond our control (customs, carriers, peak periods) may occur.

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4. Shipping Costs

Shipping costs are displayed to the customer before final order confirmation.

Dermalya may offer promotions including free shipping, as specified on the website.

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5. Order Tracking

Once the order is shipped, a tracking number may be provided via email, if supplied by the carrier.

Customers can track their package using the tracking link provided.

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6. Taxes and Customs Duties

For deliveries within the European Union, prices are inclusive of VAT.

No additional customs duties are charged for intra-EU deliveries.

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7. Delivery Issues

Package Not Received

If the package is not received within 30 days of shipment, the customer should contact Dermalya Customer Service.

An investigation will be opened with the carrier, and an appropriate solution will be provided (reshipment or refund).

Damaged Package

If a damaged package is received, the customer must contact Dermalya within 48 hours of receipt, providing proof (photos).

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8. Delivery Address

The customer is responsible for providing accurate delivery information during checkout.

Dermalya is not responsible for non-delivery caused by incorrect or incomplete addresses.

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9. Liability

In accordance with European law, Dermalya's liability is limited until the product is effectively delivered to the customer.

Risk transfers to the customer upon physical receipt of the product.

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10. Contact

For any questions regarding shipping or delivery, customers may contact Dermalya Customer Service using the contact details provided in the website’s legal notice.

Last updated: 2025

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Terms and Conditions of Sale (T&Cs) – Dermalya

1. Legal Information

These Terms and Conditions of Sale (hereinafter "T&Cs") govern sales on the Dermalya website (the "Site"), an online store specializing in the sale of electric epilators.

• Trade Name: Dermalya

• Business Activity: Online sale of beauty products – electric epilators

• Sales Area: European Union

These T&Cs comply with European law, including Directive 2011/83/EU on consumer rights, Regulation (EU) 2016/679 (GDPR), and applicable national legislation.

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2. Purpose

The T&Cs define the rights and obligations of Dermalya and the customer regarding online purchases. Placing an order implies full acceptance of these T&Cs.

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3. Products

Products sold are electric epilators for domestic use. Each product includes a detailed description. Images are non-contractual but presented as accurately as possible.

Dermalya guarantees that products comply with European standards, including CE safety and conformity requirements.

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4. Prices

Prices are in euros (€), including all taxes (VAT) applicable in the delivery country. Shipping fees are displayed separately before final confirmation.

Dermalya reserves the right to change prices at any time, without affecting already confirmed orders.

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5. Order

Customers place orders via the Site through a secure process. An order is considered final after:

• Cart validation

• Acceptance of the T&Cs

• Full payment

A confirmation email is sent after order validation. Dermalya reserves the right to refuse or cancel any order in case of previous disputes, suspected fraud, or non-payment.

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6. Payment

Payment is made online via secure methods (credit card or other options on the Site). Transactions are protected using encryption in compliance with European security standards.

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7. Delivery

Products are delivered within the European Union.

Delivery Times: Indicated at checkout, varying by destination.

Transfer of Risk: Risk of loss or damage transfers to the customer upon physical receipt of the product.

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8. Right of Withdrawal

In accordance with Directive 2011/83/EU, customers have 14 calendar days from receipt to withdraw without justification.

Exceptions: For hygiene and health reasons, used or unsealed electric epilators cannot be returned.

Procedure: Customers must notify Dermalya in writing (email or contact form). Products must be returned in original condition and packaging. Return shipping costs are borne by the customer unless stated otherwise.

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9. Refunds

In case of valid withdrawal, Dermalya refunds the customer within 14 days of receiving the returned product, using the original payment method.

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10. Legal Guarantees

Products benefit from:

• Legal warranty of conformity (Directive EU 2019/771)

• Warranty against hidden defects

In case of defective or non-conforming products, the customer may request repair, replacement, or refund.

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11. Liability

Dermalya is not liable for damages resulting from misuse of products. Liability is limited to the order amount, unless otherwise required by law.

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12. Personal Data

Personal data is processed in accordance with GDPR. Customers have the right to access, rectify, erase, and object to their data. For more details, refer to the Site's Privacy Policy.

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13. Intellectual Property

All content on the Site (text, images, logos, trademarks) is the exclusive property of Dermalya or its partners. Any reproduction, full or partial, is prohibited without prior authorization.

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14. Applicable Law and Disputes

These T&Cs are governed by the law of the consumer's country of residence within the EU.

Disputes may be resolved via an amicable procedure, including the European Online Dispute Resolution (ODR) platform. If no agreement is reached, competent courts are those designated by applicable law.

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15. Amendments to the T&Cs

Dermalya reserves the right to modify these T&Cs at any time. The T&Cs in effect at the order date apply.

Last updated: 2025

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Legal Notice – Dermalya

In accordance with Directive 2000/31/EC on electronic commerce, LCEN (for countries that have transposed it), and applicable national laws within the European Union, the identity of the various parties involved in the Dermalya website is provided below.

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1. Site Publisher

This website is published by:

• Trade Name: Dermalya

• Legal Form: Sole Proprietorship

• Owner/Legal Representative: Victor Grosso

• Head Office Address: 23 avenue General De Gaulle, Montluçon, France

• Company Registration Number (RCS / European equivalent): To be completed

• VAT Number: To be completed

• Contact Email: contact@dermalya.store

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2. Publication Director

• Name: Victor Grosso

• Position: Legal Representative / Manager / President

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3. Hosting Provider

The Dermalya website is hosted by:

• Host Name: Shopify

• Legal Entity: Shopify Inc.

• Address: 151 O’Connor Street, Ottawa, Ontario K2P 2L8, Canada

• Phone: +1 613 241 2828

• Website: www.shopify.com

In accordance with European regulations, the host ensures data storage under security conditions that comply with current standards.

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4. Site Access

The site is accessible 24/7, except for scheduled or unscheduled interruptions for maintenance or force majeure.

Dermalya cannot be held liable for any damage resulting from temporary site unavailability.

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5. Intellectual Property

All content on the Dermalya site (text, images, graphics, logos, icons, videos, sounds, software) is protected by European and international intellectual property laws.

Any reproduction, representation, modification, publication, or adaptation, in whole or in part, is prohibited without prior written authorization from Dermalya.

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6. Liability

Dermalya strives to provide accurate information but cannot guarantee the completeness, accuracy, or timeliness of information on the site.

Users acknowledge that they use the site at their own risk. Dermalya is not responsible for direct or indirect damages resulting from the use of the site or products sold.

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7. Hyperlinks

The Dermalya site may contain links to third-party websites. Dermalya has no control over these sites and disclaims any responsibility for their content.

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8. Personal Data

Personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 – GDPR.

Users have the right to access, rectify, erase, limit, and object to the processing of their data. Users may exercise these rights by contacting Dermalya at the email provided above or consulting the Privacy Policy on the site.

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9. Cookies

The Dermalya site may use cookies to enhance user experience, measure audience, and provide tailored services.

Users can configure their browser to refuse cookies or be informed of their use.

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10. Applicable Law

These legal notices are governed by European Union law and the national law of the country where the publisher is established.

In case of dispute, an amicable solution will be sought before any legal action.

Last updated: 2025

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